Sarah Update

Sarah is home from hospital.

Thank you everyone who has sent emails with messages of support, good wishes and healing thoughts.  These have been very much appreciated and Sarah will respond to everyone in person as soon as she can.

She is under strict instructions to take it easy, has enough pills and potions to start her own chemist and is feeling tired and drained.  She is however, very pleased to be back home and received a very warm and happy waggy welcome from the dogs.  Its amazing how many dogs, cats and horses here seem to think they are 'doctors' of some kind at the moment!   If it not one us humans nagging Sarah to take things easy, there is a four legged person of some descript also pointedly getting the message across!

Once her voice is back to normal, Sarah will be allowed to do something, by catching up with the calls.

Thank you once again to everyones concern and support.

URGENT - PLEASE READ - PHONE CALLS / EMAILS

URGENT NEWS

Please note, Sarah was taken into hospital urgently on Wednesday 22/4/11 and we are not sure when she will be out as yet. This means Paul is dealing with most of the day to day work at Wiccaweys himself, with the help of some very extra special volunteers who are giving up their time whenever they can and going above and beyond to support us and the dogs.
Working with the dogs as normal, plus going backward and forwards to the hospital means that phone calls and emails are backing up. This is unavoidable and cannot be helped.

The welfare and care of the dogs must come first, visiting Sarah and keeping updated on her progress comes second.  This means that phone calls and emails come third.

We are NOT ignoring calls or emails. Paul is getting back to people as soon as he possibly can, following our standard protocol of returning calls to people, in turn, in the order they called in and are on the calls list. All phone messages left are logged in the calls book with dates and times. If you call once and leave a message you WILL be logged into the calls book for a return call. You do not need to ring several times.

Paul is still making calls and dealing with calls well after our normal cut off time in the evening to try and keep up.

At this very difficult time we certainly do not appreciate people ringing constantly and leaving stroppy and aggressive messages because their call has not been returned the same day, or even within the same hour!!

We have now taken the decision that due to the pressure and distress we are under at the moment, we WILL NOT be returning calls to those people as that kind of attitude goes against the ethos of Wiccaweys and does not deserve one of our dogs at all, or our time and money spent calling them back to spend hours on the phone giving advice that will probably go unheeded. That attitude means our help would not be appreciated anyway.

For all the other folks who are following the phone call instructions on the website, we very much appreciate your patience and understanding at this difficult time and will be in touch with you as soon as possible to help where we can, as soon as we can.

Wiccaweys life is going on as normal, just at a slower pace than usual.
Dogs still need rescuing and dogs still need homes. If you want to offer a home to one of our lovely dogs, please do call, and we will be in contact with you as soon as we possible can.

Thank you for reading.